al.com: About Us

Frequently Asked Questions

CHAT AND FORUMS

Why don't you add more forums?
We are always looking for good forum topics. If you have a good idea, please tell us and we will consider it the next time we modify our forums. Forums that generate little interest may be removed and replaced with more popular topics.

Why don't you remove all of the offensive language in the forums?
We will remove offensive and inappropriate posts when we become aware of them. We do have hosts for some of our more popular forums, but we are unable to constantly monitor every forum. For more information on our forums, please see our rules of usage page. Users can alert the forum monitors to inappropriate posts by using the 'Inappropriate Posts Alert' button on all of our forums pages.

How can I use more than one chat name on my computer?
Here's how to use different accounts with ChatXtra:

Click on the Revise Preferences link on the right.
Uncheck the Remember my Password box
Scroll to the bottom of that window, and click 'Submit' to save your changes
Click the Log Out link on the right
Click the Return to ChatXtra link on the top of the logout page
Log back in under a different chat name.

Make sure to do this for all of your accounts so you won't run into this problem in the future.

What happened to my chat points?
We delete all chat points on the first of every month so all users get a fair chance every month to appear in the Top 100 list. Chat points are purely for fun, and provide a method for users to compete on who can obtain the most in a month. No additional benefits or prizes are awarded to users who appear in the Top 100 list.

CONTENT

Where can I find obituaries?
Obituaries are posted daily for The Birmingham News, The Huntsville Times and the Press-Register at http://www.al.com/obits/. Obituaries remain online for 180 days. To find older obituaries contact one of our affiliated newspapers directly. You may also want to contact your local library for assistance in reviewing newspaper archives on microfilm. The Alabama Department of Archives and History maintains a list of state newspapers with archives avialable on microfilm at http://www.archives.state.al.us/newsp/newsp.html.

How can I get an old newspaper article?
You can view a week's worth of old stories on each of our newspaper story pages for Birmingham, Huntsville and Mobile. To find older stories, contact one of our affiliated newspapers directly. You can search the archives of The Birmingham News at http://www.bhamnews.com.

How can I search your site?
You can search through 14 days of newspaper articles at http://www.al.com/search.

Where can I find more coverage for my favorite sports team? Coverage of professional, collegiate and high school sports teams around Alabama is available in our Sports section. al.com works with the Birmingham News, Huntsville Times, Press-Register and Associated Press to deliver sports coverage. Sports and teams with a broader fan base tend to get deeper coverage. If there is a sport you would like to see covered, let us know.

Where can I find scores for my high school team?
High schools scores are posted in our High School Sports section as soon as they are available to us. We get scores from the Birmingham News, Huntsville Times, Press-Register and Associated Press and provide as complete a list as possible. If you know the score for a game we missed, please let us know.

Why have my newsletters stopped arriving?
Your newsletter account may be automatically disabled after too many emails are returned as undeliverable. This problem can occur if your mail server was temporarily offline, for example, or if you use a free web email service (Yahoo or Hotmail) and your inbox fills up. Contact us to have these problems corrected.

How do I get a free copy of Real Player?
To download the free RealPlayer:

Go to http://www.real.com
On the bottom right side of the page, click the small image reading 'Free Real Player'
On the bottom right of the subsequent page, click the text link reading 'Download the Free RealOne Player Only'
Follow the instructions to install the program, then return to http://www.al.com/live/ to listen to a program.

ADVERTISING

How can I place an advertisement on al.com?
Please read our media kit for information about advertising online.

How can I place a classified advertisement in a newspaper?
You can place a classified ad in The Birmingham News, The Huntsville Times, or the Press-Register from http://www.al.com/placead/

NEWSPAPERS

How can I subscribe or get my newspaper redelivered?
Please contact one of our partner newspapers.

GET YOUR ORGANIZATION OR EVENT ON al.com

How can I create a web site for my community organization? al.com's Community Connection provides free web sites for non-profit and volunteer community groups. You can use Community Connection to promote your group, communicate with members and to reach out to potential new members. For more information visit Community Connection.

How do I get my event in the Music or Events databases?
To get an event in our database, please fill out the form for Events or Music.

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